Every call answered
During sessions and after hours, so the first practice to answer is yours.
AI Receptionist for TheraNest
TheraNest runs your practice. Stable answers your phone.
TheraNest handles notes, scheduling, billing, and the client portal, and Ensora's new AI helps with documentation. When a new client calls while every counselor is in session, nobody answers. Stable does, and books them in TheraNest.
- Books into TheraNest
- Answers 24/7
- English and Spanish
Demonstration: a parent calls a counseling practice on TheraNest for their teenager; Stable checks insurance and books with a counselor who sees adolescents, then answers an after-hours question.
Where TheraNest practices lose clients
The suite grew. The phone still rings out.
TheraNest is now part of Ensora Health, formerly Therapy Brands, and Ensora's Ensai AI, launched in 2026, works on documentation and administrative tasks. Counseling practices and agencies on TheraNest still lose clients the same way: a call comes in while every counselor is in session, and the caller tries the next practice.
Booked in TheraNest, or passed to your team
Stable books and reschedules in TheraNest during the call, or collects the request for your team. You choose.
Matched to the right counselor
By concern, age, couples or family work, and insurance panel, the way your intake coordinator would.
Spanish-speaking callers served
Whole calls in Spanish, including insurance and booking.
How it works with TheraNest
TheraNest stays the system of record.
Counselors keep documenting and scheduling in TheraNest as they do today.
Open times come from TheraNest
Stable offers only times that are open, so there is no second schedule.
Your portal and reminders keep running
TheraNest's client portal and reminders work as before. Stable covers the phone.
Crisis calls handled your way
Crisis language is transferred to the number your practice provides, such as on-call, or to 988.
TheraNest plus Stable
What TheraNest covers, and what Stable adds.
Keep TheraNest. Add someone who answers.
| TheraNest on its own | With Stable | |
|---|---|---|
| Notes, scheduling, billing, client portal | Yes | Unchanged |
| AI for documentation (Ensai) | Yes | Unchanged |
| Phone calls during sessions | Voicemail | Answered and booked or passed on |
| After-hours calls | Voicemail | Answered |
| Insurance questions on the phone | Returned later | Checked on the call |
| Caller in crisis | Voicemail | Transferred to on-call or 988 |
Resources
TheraNest and AI receptionists, answered.
Does TheraNest have an AI receptionist?
As of November 2026, Ensora's Ensai AI, available in TheraNest, focuses on documentation and administrative work, not answering patient calls. Practices add a separate service for the phone.
Is TheraNest the same as Ensora Mental Health?
TheraNest is part of Ensora Health, the company formerly called Therapy Brands, and is often presented as Ensora Mental Health. See TheraNest billing.
Does Stable book directly into TheraNest?
Yes, if you want it to. Stable can book and reschedule in TheraNest during the call, or collect the request for your team to schedule.
Does it work for counseling agencies and group practices?
Yes. Stable books across every counselor, matching by specialty, ages served, and insurance panel.
Is it HIPAA compliant?
Yes. Stable signs a BAA, and every call leaves a summary, transcript, and recording.
Get Started
Answer every call. Book it in TheraNest.
See Stable answer a new client call and book it in TheraNest in a live demo.