Every call answered
During sessions, at lunch, and after hours, without adding front desk staff.
AI Receptionist for AdvancedMD
AdvancedMD runs the schedule. Stable answers the phone.
Behavioral health groups choose AdvancedMD for practice management depth. Its patient engagement tools were built around medical visits, and a therapy or psychiatry group's phones ring with something else: new patients, weekly sessions that move, and calls that need care. Stable answers every one.
- Books into AdvancedMD
- Answers 24/7
- Crisis calls transferred
Demonstration: a caller asks for a psychiatric evaluation and is booked in AdvancedMD with their insurance checked; an existing patient moves a recurring weekly session.
Where AdvancedMD groups lose patients
A strong practice management system still sends calls to voicemail.
AdvancedMD gives a group real depth in scheduling, rules, and billing, and its 2026 releases added AI for clinical documentation, ambient listening, and secondary insurance verification. None of that answers the phone. In behavioral health, weekly sessions move often and new patients call several practices at once, so unanswered calls cost more.
Recurring sessions handled
Patients move one week of a standing appointment without staff, and the rest of the series stays put.
Booked in AdvancedMD, or passed to your team
Stable books and reschedules in AdvancedMD during the call, or collects the request for your team. You choose.
Calls routed like your front desk would
Billing questions to billing, medication questions to the prescriber's team, by warm transfer, cold transfer, or message.
How it works with AdvancedMD
AdvancedMD stays the system of record.
Your scheduling rules, billing, and clinical workflows don't change.
Open times come from AdvancedMD
Stable offers times that are open on each provider's schedule, so there is no second calendar.
Matched by concern, provider, and plan
Tell Stable which providers see which patients and take which plans. Callers are offered providers who fit.
Crisis calls handled your way
Crisis language is transferred to the number your practice provides, such as on-call, or to 988.
AdvancedMD plus Stable
What AdvancedMD covers, and what Stable adds.
Keep the practice management depth. Add someone who answers.
| AdvancedMD on its own | With Stable | |
|---|---|---|
| Scheduling, rules, and billing | Yes | Unchanged |
| Patient portal, self-scheduling, reminders | Yes | Unchanged |
| Phone calls during sessions | Voicemail | Answered and booked or passed on |
| Moving one week of a recurring session | Staff, by phone | Handled on the call |
| After-hours calls | Voicemail | Answered |
| Caller in crisis | Voicemail | Transferred to on-call or 988 |
Resources
AdvancedMD and AI receptionists, answered.
Does AdvancedMD have an AI phone receptionist?
As of November 2026, AdvancedMD's 2026 releases added an AI Clinical Assistant, ambient listening, and automated secondary and tertiary insurance verification, but not an AI that answers patient calls. Practices add a separate service for that.
Does Stable book directly into AdvancedMD?
Yes, if you want it to. Stable can book and reschedule in AdvancedMD during the call, or collect the request for your team to schedule.
Can it handle psychiatry and therapy in the same group?
Yes. Stable matches callers to the right provider type and routes medication questions to the prescriber's team without giving clinical advice. See psychiatry practices.
Is it HIPAA compliant?
Yes. Stable signs a BAA, and every call leaves a summary, transcript, and recording.
Does it replace our front desk staff?
It takes the calls they can't get to and the ones after hours, and hands off anything that needs a person with the full context.
Get Started
Answer every call. Book it in AdvancedMD.
See Stable answer a new patient call and book it in AdvancedMD in a live demo.